Two types of e-learning, self directed and collaborative, are the means of both workforce training and education, with self directed e-learning often applying more to workforce solutions and collaborative e-learning often applying more to higher education. Using only self directed learning for eLearning workforce solutions is outdated, and we need to rethink our approach due to current emerging skill sets, the fundamental differences between training and learning, and learner preferences. Learners actually prefer social learning to self directed learning, and current important skill sets are often “learnt by practice, including learning from peers and colleagues and through tailored feedback” (Sloman, 2009).
Workforce solutions in conjunction with Web 2.0 technologies will take us “towards using the Web as a platform for sharing and collaboration among peers, both within and between organizations”. These Web 2.0 technologies include wikis, asynchronous and synchronous discussion forums, social networking sites, and blogs. However, with all the hype of Web 2.0, some critics argue that we are putting too much emphasis on technology and losing our focus on learning itself. “The application of technology to learning is far more complex and multifaceted than the current debate would lead us to believe” (Sloman, 2009).
So, with e-learning modules now consuming up to 1/3 of all workforce training in the U.S, we need to alter our approach to accommodate emerging skill sets and learner preferences along with organizational goals. We need to evaluate our e-learning modules based on organizational value, learner satisfaction, and time and cost efficiency. Lastly, including the following Web 2.0 tools will help strike a good balance of learning and training: content repositories, webinars, discussion threads, expert opinions, virtual world based activities, online pre-assessments, and online performance support.
Reference:
Sloman, M. (2009). Learning and technology – what have we learnt? Impact: Journal of Applied Research in Workplace E-learning, 1(1), 12-26.